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Sunday, February 26, 2017
 
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Blue badge holders

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In the framework of European regulation n°1107/2006 of 5 July 2006, Montpellier Mediterranean Airport informs and accompanies disabled passengers and persons with reduced mobility (PRM), from booking the ticket up to the departure of the aircraft.


 

AT THE TIME OF BOOKING

To provide quality service and avoid waiting time, Montpellier Mediterranean Airport advises passengers with disabilities or reduced mobility to indicate their need for assistance from their airline, travel agency or tour operator, when booking their ticket or at least 48 hours before flight departure.

Beyond this deadline, the assistance service will make every effort to deal with requests in a timely manner, but cannot guarantee assistance.

Passengers who are disabled and/or have reduced mobility can also travel with their assistance dog.




ON ARRIVAL AT THE AIRPORT


 

Parking

  • There are approximately 40 parking spaces, marked out for persons with reduced mobility in car parks P2, P3, P4 and P6.

 

Help point

  • A help point is located outside the airport terminal, opposite car park P2, door C.



MAP OF THE AIRPORT TERMINAL

montpellier méditerranée airport terminal map

Montpellier Méditerranée Airport terminal map © AMM



IN THE AIRPORT TERMINAL



Help point

  • A help point is located inside the airport terminal, in the Departure hall in the check-in area.


 

Reception and check-in

  • To be assisted up to boarding the aircraft, passengers can go to:
    • The information desk located between the Departures hall and the Arrivals hall.
    • The check-in desk of the airline with which they are travelling.
  • If the passenger does not know his/her check-in time, he or she is advised to arrive at least one hour before flight departure time, and one to two hours early if he/she would like help at the check-in desk.
  • NB: for some airlines, the check-in deadline is one hour before departure.



ARRIVAL AT THE AIRPORT OF DESTINATION

  • Depending on the nature of assistance requested, the passenger will be assisted in the plane or off the plane as far as the arrivals area.



 

  • Montpellier Mediterranean Airport quality engagement for Blue Badge Holders
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